Refund policy

Comeau’s Sea Foods Ltd is not liable for any damages, losses, or inconvenience caused by shipping delays. We appreciate your understanding in this matter.

We will work with the courier to resolve any unforeseen circumstances. Our packaging materials are suited to keep the seafood product(s) cool while in transit; however, a lengthier delay could compromise the quality of the product.

All our products are perishable and require refrigeration or freezing to maintain freshness. In the event of a delay during transit, thawing of the product may occur. If the product is still cold and below 4°C (40°F) upon arrival, you can safely place it in the refrigerator and follow thawing instructions.

If you are not completely satisfied with your order, please contact us within 12 hours of delivery.